Energy Healing & Coaching (online)

Cancellation Policy

BOOKING POLICY FOR SACRED RENEWAL STUDIOS Thank you for choosing Sacred Renewal Studios! I'm looking forward to helping you on your healing journey. This booking policy outlines the guidelines for scheduling appointments, cancellations, rescheduling and essence postage. APPOINTMENT AVAILABILITY In-Person Appointments (Lithgow): Wednesdays; Saturdays by request only. Online Appointments: Wednesdays or Saturdays. BOOKING To schedule an appointment, please book online through our website www.sacredrenewalstudios.com In person: Wait on the ground floor of 2 Roy St Lithgow and I will meet you ther Online: You will receive a Zoom link. Ensure you have set up your device & audio ahead of time. NEED TO CHANGE? I understand that life happens! To change your appointment, please be sure to update it ASAP on the website booking system according to the following guidelines: Up to 48 Hours Before Appointment: You can cancel with no penalty, and you will receive a full refund (100%) of your payment. Up to 24 Hours Before Appointment: You can reschedule your appointment for a different date and time with no additional charge (100% rescheduling allowed). Alternatively, you may cancel your appointment, but a 50% cancellation fee will apply. Same Day Cancellations or No Shows: Unfortunately, refunds or rescheduling are not available for cancellations made within 24 hours of your appointment or for no-shows. PAYMENT INFORMATION Payment is due at the time of booking for online appointments. For in-person appointments, payment can be made online or at the time of service. We accept Visa, Mastercard, American Express and eftpos for clients in Australia. POSTAGE & DELIVERY OF FLOWER ESSENCES The postage cost you see covers Express Post delivery of your personalised flower essence remedy within Australia, for up to 3 bottles. It's important to note that this fee is separate from the consultation and creation of your remedy itself. Sacred Renewal Studios takes pride in providing a professional consultation to understand your needs, crafting your flower essence blend, and ensuring it's mailed promptly (within a week). Once your package is shipped, Australia Post assumes responsibility for delivery. In the unlikely event of non-delivery, you would need to contact them directly. THANK YOU We appreciate your understanding of these policies. If you have any questions, please don't hesitate to contact me through hello@sacredrenewalstudios.com

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